FAQ

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 business days for your order to ship.
Tracking numbers will be updated after your order has been shipped. If you don't have a tracking number after seven business days, please email us at sales@gottrigger.com

How long does shipping take?
We ship via USPS Priority Mail. The average domestic shipping time is three to five business days.

Can I cancel my order?
You are able to cancel your order up until it ships.

I entered the wrong address, what do I do now?
Accidents happen.  First, please check your order confirmation email that the shipping address is incorrect.  If it is, email us at sales@gottrigger.com with your order number and the correct shipping address as soon as possible.  We will not be able to change the shipping address once it ships and refunds will be issued for incorrect shipping addresses.

I’m not happy with my product, can it be returned?
We want you to be happy with your product, please contact us with any questions or concerns at sales@gottrigger.com.  You may also refer to our Refund Policy.  


I have a question that wasn't answered, can you please help?
Absolutely! We are here to help!  Please email us at sales@gottrigger.com and we will be happy to assist you in any way we can.  We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.